POSITION DETAIL
 
Job Title


Responsibilities:

  • Set up and install multifunction devices (MFDs) and software at customers’ premises
  • Provide technical support and perform onsite troubleshooting
  • Escalate complex issues to the next level and ensure resolution
  • Conduct customer training on the usage of MFDs/software

Requirements:

  • Higher Nitec/Diploma in IT, Computer Networking or any related field
  • 2 years’ working experience in computer networking or infrastructure preferred
  • Good knowledge of Networking, TCP/IP and Subnet
  • Good knowledge of Operating Systems such as Windows, Unix, Linux and Mac OS
  • Certified MCSE/CCNA/CCNP will be an added advantage
  • Good interpersonal skills at all levels, with the ability to manage difficult customers
 


Sub Specialization :
Type of Employment :
Minimum Experience :
Work Location :




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