POSITION DETAIL
 
Job Title


Responsibilities:

  • Liaise with customers on payment-related issues and account reconciliation via calls, e-mails and customer visits
  • Attend to customers’ enquiries on contracts, billing and collection
  • Work with the sales team to monitor payment progress and ensure that debts are collected on time
  • Prepare reminder letters for outstanding payments according to AR policy
  • Handle order management workflow, such as daily credit holds and account suspensions
  • Make recommendation on legal action against delinquent customers
  • Identify and analyze potential bad debts and prepare justification for write-off

Requirements:

  • Diploma in Business, Finance or Accounting
  • 3 to 5 years’ experience in credit management
  • Good business writing skills, with a basic understanding of business structures within corporations
  • Proficient in Microsoft Office, with good understanding of ACRA Search and experienced in Oracle preferred
  • Able to collaborate & negotiate with multiple stakeholders to resolve issues
  • Able to make rational decisions under pressure and carry out Management’s instructions accordingly
  • Able to work under tight deadlines
  • Meticulous and attentive to details
  • A team player with excellent interpersonal and communication skills
 


Sub Specialization :
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